Security Guard in Charlotte, North Carolina at 2nd & Charles

Date Posted: 6/29/2019

Job Snapshot

Job Description

Responsible for the security of an assigned 2NC location, the Security Guard will detect and report irregularities and any other unsafe conditions to the appropriate party. They will also act as the first line of contact for in-store issues related to Loss Prevention, hazards, spills, etc.

Roles and Responsibilities

  • Consistently provide professional and helpful services in a courteous manner while interacting with customers and store personnel
  • Maintain a highly visible profile
  • Diffuse conflicts effectively
  • Inspect and document customer purchases as needed
  • Inspect perimeter doors, windows to maintain high levels of security
  • Respond to service requests during emergency situations and document all incidents involving customers and employees on site
  • Visibly observe all areas in an effort to deter undesirable activity in and around the store

Job Requirements

Qualifications and Education Requirements

  • High School diploma, or equivalent
  • Successful completion of Security Guard Licensing course
  • Proven ability to problem-solve and effectively manage conflict

Qualifications and Education Requirements

  • High School diploma, or equivalent
  • Successful completion of Security Guard Licensing course
  • Proven ability to problem-solve and effectively manage conflict

 Preferred Skills

  • Law Enforcement or security experience
  • Criminal Justice or related degree
  • CPR/First Aid Certification
  • Ability to speak/understand English and Spanish

Physical and Environmental Requirements

  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 25 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop or crouch while performing daily activities of the job
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