Co Manager Store 287 in Conway, Arkansas, US at Books-A-Million, Inc.

Date Posted: 10/27/2019

Job Snapshot

Job Description

The Co-Manager manages the day to day operation of Books-A-Million stores as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service, and oversees the execution of the Merchandising plan to maintain compliance and store standards.

The co-manager:

  • Maximizes profits and customer service by operating the store in adherence with all store policies and guidelines.
  • Monitors the quality of the products served as well as the quality of customer service.
  • Trains and develops associates.
  • Orders and maintains adequate stock levels.
  • Maintains standards to comply with policies, directives, and procedures.
  • Works with the Management team to achieve a grade of “B” or higher on each Store Appraisal Report.
  • Ensures customer satisfaction on a day-to-day basis.
  • Maintains a self-development program to improve knowledge, skills, and abilities.
  • Ensures that all customers are greeted, invited back, and satisfied with their purchases.
  • Handles customer service issues to a satisfactory conclusion.
  • Maintains all aspects of the store’s operational requirements in order to ensure that exemplary customer service standards are achieved daily.
  • Manages sales, payroll, inventory, merchandising and housekeeping functions at all times.
  • Supervises the booksellers to achieve maximum sales and profit. 

 

 

Job Requirements

The candidate must be 18 years of age or older, pass a background check, have strong customer service skills, an ability to act in a mature and conscientious manner, and achieve a recommended management assessment score. The candidate will also need to be able to pass a drug screening.

The candidate must be available to work between 40 and 45 hours per week on a rotating schedule and will be required to work some nights and most weekends.

The preferred candidate will have some experience supervising a small staff.

The candidate will be required to stand several hours each day and will need to be able to lift up to 50 lbs on a regular basis.

Sales experience is preferred.

 

 

Not Ready?

Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Join Our Talent Network