Bookseller - (Store #860) in Waynesboro, Virginia, US at Books-A-Million, Inc.

Date Posted: 10/7/2018

Job Snapshot

Job Description

Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner.  They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.

Roles and Responsibilities

  • Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
  • Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs.
  • Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
  • Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.
  • Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
  • Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness. 

Core Competencies

  • Interpersonal Skills
  • Self-Management
  • Communication Skills

Job Requirements

Core Competencies

  • Interpersonal Skills
  • Self-Management
  • Communication Skills

Qualifications and Education Requirements

  • High School diploma or equivalent
  • Previous retail sales experience preferred 

Preferred Skills

  • Computer skills and cash register skills 

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 60 lbs. with or without assistance.]
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.
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