Benefits Specialist in Birmingham, AL at Books-A-Million

Date Posted: 3/12/2018

Job Snapshot

Job Description

Under the direction of the Benefits Manager, administers associate benefit programs to include medical, dental, vision, flexible spending accounts, life and disability, employee assistance program, accident and critical illness, payroll savings plan, stock purchase plan and the 401(k) plan. Answers benefits questions and resolves issues. Maintains benefit records and invoices and assist Benefits Manager as requested.

  • Responds to associate questions regarding their benefits and resolves any issues or problems
  • Maintains up to date and accurate benefit records using the Lawson system. Submits detailed reports weekly to vendors via Lawson file feed.
  • Completes accurate benefits transactions via the Lawson system including New Hires, Associate status changes, Qualifying Events, Open Enrollment and other deductions as indicated
  • Processes information to the SunTrust website including distributions for terminations, retirements or deaths
  • Processes and submits the Blue Cross/Blue Shield Preferred Account Voucher detail
  • Processes 401 (k) information including Loan Detail reports, Auto Termination Report
  • Informs new hires regarding their health and welfare benefits including instruction for associates to enroll in the Self Service portal
  • Process and submit required reports for benefits eligibility, enrollment, COBRA, payroll and others as required
  • Submits and tracks manual benefit payments for associates on Leaves of Absence
  • Prepares and submits detail spreadsheet for benefits invoices to benefit providers
  • Assists the Benefits Manager with other projects, duties or reports as directed
  • Perform other duties as assigned.

Job Requirements

Qualifications and Education Requirements

  • Bachelor’s degree in Human Resource Management, Business or similar discipline preferred; combination of education and experience may be substituted.
  • At least three years of related experience in a Benefits Department handling multiple programs and similar tasks.
  • Prior use of the Lawson Management system preferred

Preferred Skills

  • Excellent Customer Service skills including the ability to communicate via phone or email with a culturally diverse and physically remote associate population
  • Intermediate to advanced skills in Excel, Word and Outlook
  • Knowledge of HRIS databases
  • High degree of attention to detail and strong problem solving skills
  • Ability to maintain the highest level of confidentiality
  • Ability to work in a fast paced setting

Physical and Environmental Requirements

  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 25 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
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