Assistant General Manager - 2nd and Charles in Kennesaw, GA at 2nd & Charles

Date Posted: 9/27/2018

Job Snapshot

Job Description

Job Description

The Assistant General Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Assistant General Manager may also be responsible for one of the following categories: book, buyback, or media.

Maximizes profits and customer service by operating the store in adherence with all store policies and guidelines.

  • Operates the store as the Manager On Duty in accordance with the MOD Responsibilities Policy.
  • Works with the Management team to achieve a grade of “B” or higher on each Store Visit.
  • Maintains the physical security of the 2nd and Charles store they are assigned, and in doing so is a key-holding member of management.
  • Ensure customer satisfaction on a day-to-day basis.
  • Ensuring that all customers are greeted, invited back, and satisfied with their purchases.
  • Customer complaints are handled to a satisfactory conclusion.
  • Daily maintenance of category merchandising in all departments.
  • Maintaining all aspects of the store’s operational requirements in order to ensure that exemplary customer service standards are achieved daily.
  • Sales, payroll, inventory, merchandising and housekeeping functions at all times.
  • Maximize sales and profits for assigned departments to insure store Management goals are achieved in controlling inventory and shrinkage.
  • Complete additional assignments as needed.
  • Ensures consistent standards and training for determining book conditions and purchase prices.

 

Job Requirements

Core Competencies

  • Interpersonal Skills
  • Team Management and Development
  • Action Orientation

Qualifications and Education Requirements

  • 21 years of age or older
  • High school diploma or equivalent, some college preferred
  • Previous experience in a supervisor role
  • Successful completion of all required background screenings

Preferred Skills

  • Computer and cash register skills

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.

Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

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