Reporting to the Store Manager, the Yogurt Mountain Associate is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, assist in the daily cleaning of the store, and assist the Store Manager and Shift Leads as needed.

Roles and Responsibilities

• Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products offer point of sale initiatives including frequency programs and other company sponsored initiatives.
• Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
• Recover the dining room during each shift, including, but not limited to cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.
• Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness