Date Posted: 5/27/2021

Job Snapshot

Job Description

Reporting to the Vice President of Warehouse Operations, the Outbound Sr Manager is responsible for the oversight of the daily operations of the fulfillment process for Order Filling & Shipping within the Distribution Center.  The SR Manager will be actively involved with mentoring the department managers, setting short- and long-term goals for personal and departmental success.  This position will work collaboratively with cross functional teams at AWBC and Corporate to ensure that Outbound operations align with company-wide strategies and initiatives.

Roles and Responsibilities

  • Coach, train and mentor staff regarding departmental policies and procedures, job responsibilities and safety practices
  • Oversee the order filling department management and processes, to ensure that product flows to the stores and customers on a timely basis
  • Oversee the shipping department management to ensure efficient and accurate flow of product
  • Maintain desired quality to ensure product arrives to stores intact and undamaged
  • Optimization of workflows and processes
  • Review productivity reports and recommend process adjustments and take action to achieve productivity targets
  • Provide feedback on the order management processes and procedures to enable on time, accurate, complete delivery of goods to all customers
  • Assess current practices and make ongoing recommendations to improve procedures and/or technologies to improve service levels
  • Leverage use of Lean, 6S, 6 Sigma, or other methodologies in process improvement
  • Meet or exceed key departmental units per hour and cost per unit metrics
  • Prepare and present required productivity reports, financial reports, and other related documents
  • Prepare and control department budget and costs
  • Promote a Safety Culture in both Orderfilling and Shipping Departments
  • Prepare Yearly Evaluations for Department Managers.
  • Perform other duties as assigned

Job Requirements

Qualifications and Education Requirements

  • Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or similar field of study required.
  • At least five years of experience in Distribution Center Fulfillment, including experience as a supervisor or manager

Preferred Skills

  • Must be extremely organized and accurate, and have meticulous attention to detail
  • Must demonstrate proven leadership skills
  • Must be able to work in a fast-paced environment, with a sense of urgency
  • Strong verbal, written, and multi-tasking skills without compromise to quality or productivity
  • Strong PC skills and strong working knowledge of Microsoft Office (Excel, Word, Access, Outlook and Power-Point)
  • Must be able to quickly build strong working relationships with customers and colleagues

Physical and Environmental Requirements

  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 50 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop or crouch while performing daily activities of the job.


  1. Operations Manager Jobs
  2. Warehouse Manager Jobs
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