Operations Process Auditor in Florence, AL at AWBC

Date Posted: 1/23/2023

Job Snapshot

Job Description

Reporting to the Operations Excellence Manager, the Operations Excellence Auditor is an important member of the Operations Excellence Team, responsible for performing daily audits and reporting across all departments to ensure product accuracy. In addition, The Operations Excellence Auditor is responsible for assisting and performing process improvement activities and projects focused on identifying operational improvement.  

Roles and Responsibilities

  • Conduct operational audits either individually or as part of a collaborative work group
  • Responsible for root cause analysis of errors identified during audits and identification of process improvement opportunities
  • Complete or support the completion of audit work papers, audit scorecards, and reports to the leadership team
  • Follow established Operations Excellence protocols for conducting audits and reporting results, including review of all audit exceptions
  • Lead and assist with the Order Filling quality program, including collecting and maintaining the integrity of all quality data perpetuated through this process
  • Communicate with and shadow other departments and end users to develop and maintain standard operating procedures.
  • Assist in developing presentations for monthly facility updates.
  • Communicate findings and recommendations to management at the discretion of the Operations Excellence Manager
  • Maintain positive relationships with all company associates
  • Perform additional duties as assigned

Job Requirements

Education and Experience

  • Bachelor’s Degree in a related field
  • A combination of education and related experience may be substituted for a bachelor’s degree



  • Excellent verbal/written communication skills, including presentation skills
  • Ability to work either independently or as part of a team
  • Knowledge of warehouse/department functions
  • Certified in Process Excellence or a Six Sigma related continuous improvement program
  • A thorough knowledge of data organization, analysis, and problem-solving skills
  • Advanced Microsoft Excel skills
  • Advanced computer skills
  • Intermediate mathematical skills
  • Intermediate statistical analysis skills
  • Basic knowledge of financial principles and calculations
  • Excellent time management skills
  • Ability to create and maintain professional relationships with senior management, executive management, and corporate office personnel


Physical and Environmental Requirements

  • Sit at a computer or desk for extended periods of time
  • Use hands/arms to operate keyboard, telephone and for repetitive motion activities
  • Lift objects up to 50 lbs. with or without assistance
  • Communicate using speech, sight, and sound with or without assistive device
  • Stand, walk, stoop or crouch while performing daily activities of the job


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