Job Requirements

Roles and Responsibilities 

• Maximizes profits and customer service by leading and operating the store in adherence with all Company policy and guidelines. 
• Operates the store as the Manager On-Duty in conjunction with the management team. 
• Plans, organizes, and directs store activities under the direction of the General Manager.  
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. 
• Maintains category merchandising and cleanliness and ensures operational efficiency and product flow within the store under the direction of the General Manager. 
• Trains and develops Associates and Leads within category and facilitates cross training for further development. 
• Coaches, trains, and develops the Management staff under the direction of the General Manager. 
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. 
• Assists the General Manager in creating store schedules to provide adequate coverage for all aspects of the store. 
• Consults with the General Manager on associate and manager performance. 
• Assists General Manager in enhancing store’s reputation by establishing and maintaining good community relations and partnerships. 
• Perform other duties as assigned.  

Core Competencies 

• Interpersonal Skills 
• Team Management and Development 
• Action Orientation 

Qualifications and Education Requirements 

• 21 years of age or older 
• High school diploma or equivalent, college degree in a business related field preferred.  
• Previous experience in a supervisor role 
• Ability to supervise a large number of associates.  
• Strong decision making, communication and merchandising skills.  
• Successful completion of all required background screenings 

Physical and Environmental Requirements 

• Must be able to stand and walk for extended periods of time. 
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities. 
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance. 
• Must be able to communicate using speech, sight, and sound with or without assistive device. 
• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job