General Manager in Training in Kennesaw, Georgia, US at 2nd & Charles

Date Posted: 9/8/2021

Job Snapshot

Job Description

The General Manager in Training manages the day-to-day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service and assists the General Manager in all Store Operations. Upon successful completion of the GMIT program, The General Manager in Training will be considered for a store location of their own.

 

Job Requirements

Roles and Responsibilities 

  • Maximizes profits and customer service by leading and operating the store in adherence with all Company policy and guidelines. 
  • Operates the store as the Manager On-Duty in conjunction with the management team. 
  • Plans, organizes, and directs store activities under the direction of the General Manager.  
  • Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. 
  • Maintains category merchandising and cleanliness and ensures operational efficiency and product flow within the store under the direction of the General Manager. 
  • Trains and develops Associates and Leads within category and facilitates cross training for further development. 
  • Coaches, trains, and develops the Management staff under the direction of the General Manager. 
  • Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. 
  • Assists the General Manager in creating store schedules to provide adequate coverage for all aspects of the store. 
  • Consults with the General Manager on associate and manager performance. 
  • Assists General Manager in enhancing store’s reputation by establishing and maintaining good community relations and partnerships. 
  • Perform other duties as assigned.  

Core Competencies 

  • Interpersonal Skills 
  • Team Management and Development 
  • Action Orientation 

Qualifications and Education Requirements 

  • 21 years of age or older 
  • High school diploma or equivalent, college degree in a business related field preferred.  
  • Previous experience in a supervisor role 
  • Ability to supervise a large number of associates.  
  • Strong decision making, communication and merchandising skills.  
  • Successful completion of all required background screenings 

Physical and Environmental Requirements 

  • Must be able to stand and walk for extended periods of time. 
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities. 
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance. 
  • Must be able to communicate using speech, sight, and sound with or without assistive device. 
  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job
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