Corporate Human Resources Director in Birmingham, AL at Books-A-Million, Inc.

Date Posted: 5/20/2023

Job Snapshot

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Job Description

Founded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation.  Based in Birmingham, Alabama, the company operates as a diversified retail and real estate corporation.  The omni channel retail business segment consists of more than 250 locations comprised of Books-A-Million stores, Second and Charles, and Yogurt Mountain retail locations.  The company also serves e-commerce customers through; which was one of the first online retailers starting in 1998.  The company also operates American Wholesale Book Company, a provider of complete wholesale distribution services for retailers across the Southeast as well as internet fulfillment services for various e-commerce companies.  The company’s real estate development segment, Preferred Growth Properties, develops and manages commercial retail real estate centers across the Southeastern united states. 

Formerly a publicly traded corporation, the company became private in 2015.   Since then, the company has focused on expanding its retail brands based on market growth opportunities, evidenced by the growth of the 2nd and Charles brand to 43 locations across the eastern half of the United States.  Additionally, the company continues to expand its footprint of Books-A-Million locations in key underserved markets, as well as continually evaluating diversification and acquisition opportunities.


Position Summary 

Books-A-Million's Corporate Human Resources Director plays a vital role for BAM.  This role is both strategic and hands on and provides full cycle HR support and thought partnership.  Reporting to the Vice President of Human Resources, the Corporate Human Resources Director is responsible for providing leadership and direction to ensure that sound Human Resources practices, compliant with State and Federal laws, are followed and adhered throughout the organization. Additionally, this position is responsible for examining existing human resources practices and making recommendations to support management in improving selection, retention, associate performance, and productivity.  The Human Resources Director is an experienced Human Resources leader with a demonstrated history of working in retail or other multiunit industries.   Strong people skills in Employment law compliance, Performance management, Employee engagement, Employee training and development, Policy/Procedure development and implementation, Recruiting and Onboarding, Benefits, HRIS & Applicant Tracking Systems, HR metrics and U.S. Leave laws.  You will also  perform other duties related to Books-A-Million employee management as directed by the Vice President of Human Resources.


What You Will Do

  • Key focus in providing coaching, guidance, and recommendations to corporate employees in alignment with our people and business growth strategies.
  • Provide ongoing insights to help inform HR team about priorities and people planning through strong collaboration with the Vice President of Human Resources.
  • Lead Corporate HR Manager and Benefits Manager in achieving department and organizational objectives.
  • Partner with Corporate Human Resources Manager and hiring managers in attracting, recruiting, and hiring candidates whose talent, competencies and experience supports the business needs and the evolution of the skills / competencies required in the transformation.
  • Partner with organization leaders in conducting investigations; resolving all employee disagreements, and terminations in full compliance with federal and state guidelines.
  • HR day to day support, performance and employee relations management, interviewing prospective candidates and hiring for potential, active leader in sharing insights to increase organizational efficiency and effectiveness, and managing key HR processes such as annual compensation process and performance evaluations.
  • Proactively manage performance issues to mitigate risk to the business and ensuring that employees are given consistent feedback on their performance.
  • Proactively manage employee relations to ensure optimal performance and work environment.
  • Prepares regular reports required by governmental entities or requested by third-party organizations or other departments.
  • Develop key performance indicators for the Human Resources department, and identify opportunities for process improvements based on trends and results.
  • Form effective partnerships with leaders and employees to develop thoughtful strategies focusing on talent acquisition, talent management and development, training/upskilling plans engagement, recognition and fostering an inclusive culture.
  • Responsible for complying with all related state and federal laws and regulations, and firm policies and procedures applicable to the position.
  • Perform other duties related to Books-A-Million employee management as directed by the Vice President of Human Resources.




Job Requirements

Minimum Qualifications and Education Requirements

  • A minimum of 5 years of experience in Human Resources management, with skills in talent management, employee relations, recruiting, and performance management, as well as compensation & benefit administration.
  • College degree in a related area, MBA or Master’s Degree preferred.
  • SPHR, SHRM, CBP or CEBS certification(s) preferred.
  • General knowledge of and experience with U.S. employment laws is a must.
  • Experience in retail industry and/or multiunit organization is a plus.
  • Proactive solution-focused approach to problem solving.
  • Forward thinking, open minded and creative as related to our planning and approaches.

A Successful, Trusted Human Resources Director Has

  • Demonstrated ability to be an effective change agent through business evolution.
  • Strong ability to drive progressive change management and process improvement.
  • Demonstrated ability to prioritize workload and manage multiple projects/ timelines while being agile and flexible to pivot according to changing needs.
  • Strong interpersonal and consulting skills in dealing with employees at all levels of the organization, including leadership, influencing and relationship-building across functions.
  • Communicate clearly and effectively through multiple formats to individual and company-wide audiences.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Excellent influencing, negotiating and conflict resolution skills.
  • Strong collaboration with departments as well as HR team in sharing and making suggestions for improved ways of working.
  • Excellent judgement and impeccable follow through.
  • Drive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, action plans and deliverables.
  • Excellent interpersonal and consulting skills, including leadership, influencing and relationship-building across functions in a fast-paced environment.
  • Demonstrated effectiveness in identifying needs, developing action plans and executing deliverables and presenting outcomes and recommendations.
  • Utilize reporting to interpret and analyst data to make recommendations and help inform our planning and decisions.
  • Ability to prioritize and set realistic goals/milestones.
  • Strong adaptability mindset and comfortable navigating through change effectively.
  • Advanced Microsoft Excel skills including use of advanced formulas, pivot tables and reporting, charting, conditional formatting and ability to optimize Excel.

Physical and Environmental Requirements

  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 25 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
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