Co-Manager in Davenport, IA at Books-A-Million, Inc.

Date Posted: 11/24/2021

Job Snapshot

  • Employee Type:
  • Location:
    Davenport, IA
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Co-Manager manages the day to day operation of Books-A-Million stores as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service, and oversees the execution of the Merchandising plan to maintain compliance and store standards.

The co-manager:

  • Maximizes profits and customer service by operating the store in adherence with all store policies and guidelines.
  • Monitors the quality of the products served as well as the quality of customer service.
  • Trains and develops associates.
  • Orders and maintains adequate stock levels.
  • Maintains standards to comply with policies, directives, and procedures.
  • Works with the Management team to achieve a grade of “B” or higher on each Store Appraisal Report.
  • Ensures customer satisfaction on a day-to-day basis.
  • Maintains a self-development program to improve knowledge, skills, and abilities.
  • Ensures that all customers are greeted, invited back, and satisfied with their purchases.
  • Handles customer service issues to a satisfactory conclusion.
  • Maintains all aspects of the store’s operational requirements in order to ensure that exemplary customer service standards are achieved daily.
  • Manages sales, payroll, inventory, merchandising and housekeeping functions at all times.
  • Supervises the booksellers to achieve maximum sales and profit. 


Job Requirements

The candidate must be 18 years of age or older, pass a background check, have strong customer service skills, an ability to act in a mature and conscientious manner, and achieve a recommended management assessment score. The candidate will also need to be able to pass a drug screening.

The candidate must be available to work between 40 and 45 hours per week on a rotating schedule and will be required to work some nights and most weekends.

The preferred candidate will have some experience supervising a small staff.

The candidate will be required to stand several hours each day and will need to be able to lift up to 50 lbs on a regular basis.

Sales experience is preferred.


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