Cafe Lead in Perrysburg, OH at Books-A-Million, Inc.

Date Posted: 6/9/2023

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Job Snapshot

Employee Type:

Part-Time
Location:

Perrysburg, OH
Job Type:

BAM Retail
Experience:

Not Specified
Date Posted:

6/9/2023

About Us

Founded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation. Based in Birmingham, Alabama, the company currently operates more than 260 stores in 32 states. In addition to its primary retail component, the corporation includes a book wholesale and distribution subsidiary, American Wholesale Book Company, an e-commerce division operating as BOOKSAMILLION.COM, and an internet development and services company, NetCentral, in Nashville, Tennessee.

Job Description

Reporting to the General Manager, the Café Lead/Manager is responsible for ensuring the ongoing success of the café and its operation.

Roles and Responsibilities

Provide exceptional and prompt Customer Service.
Craft Joe Muggs Beverages according to our quality standards and ensure standards stay in place.
Ensuring daily use of the Cafe Communication Binder.
Maintain Visual Merchandising guidelines for all Café related merchandise.
Complete the Weekly Inventory Sheet and submit the final document to your District Manager.
Based upon inventory findings, complete the café supply order.
Motivate Baristas to Increase Limited Time Offer Goals, DC, Auto Renewals, Comp Sales, MFM, and the Level of Customer Service in the Café and Bookstore.
Manage the flow of Preventative Maintenance tasks to be completed throughout the week to ensure completion.
Maintain Cafe Conditions according to company standards at all times of the day.

Job Requirements

Qualifications and Education Requirements

High school diploma or equivalent
Previous Café experience
Customer Service experience
Management experience

Preferred Skills

Computer skills and cash register skills

Physical and Environmental Requirements

Must be able to sit at a computer or desk for extended periods of time.

Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

Must be able to lift objects up to 25 lbs. with or without assistance.

Must be able to communicate using speech, sight, and sound with or without assistive device.
Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
Must be able to complete inventory once a week
Must be able to work at least 25 hours a week