Benefits Manager in Birmingham, AL at Books-A-Million, Inc.

Date Posted: 3/15/2023

Job Snapshot

Job Description


Position Summary 

Books-A-Million's Benefits Manager plays a vital role in ensuring BAM provides a best-in-class benefits delivery experience to our team members. The Benefits Manager is responsible for planning, implementing and administering the benefits in full compliance with, and accordance with: BAM policy, the provisions of the plan documents, HIPAA, ERISA, COBRA, ACA, DOL, IRS, FMLA, ADA,  and USERRA. The Benefits Manager will ensure programs meet employee needs, comply with legal requirements, and are cost-effective. This role develops benefits communication and counsels employees on benefits-related issues. This role will also research, analyze and resolve compensation issues, support year-end merit and incentive programs.  You will work closely on matters of significance with the HRIS Manager and Payroll Manager to align best practices and demonstrate high collaboration. You will also  perform other duties related to Books-A-Million benefits as directed by the Vice President of Human Resources.


What You Will Do

  • Ensure all compliance requirements are met (i.e. ACA, COBRA notices, Summary Annual Report distribution, 5500s, PCORI fees, discrimination testing, ERISA etc.)
  • Explain, interpret, and answer complex questions regarding medical, dental, vision, disability, life, flexible spending plans, defined contribution plan, voluntary products, COBRA, HRIS, ADA, and/or FMLA to employees
  • Recommend benefits programs to management by studying employee requirements and trends and developments in benefits offered by other organizations
  • Operate as the main contact with third party administrators, carriers, vendors, brokers, and providers
  • Review and maintain all benefit documents (Summary Plan Description, Plan Documents, Summary of Benefits and Coverage, etc.)
  • Design and lead the annual Open Enrollment process, including needed changes/updates in the HRIS system
  • Responsible for accurate communication of benefits data to vendors (file feeds)
  • Investigate and analyze complex claims and enrollment issues
  • Communicate clearly and effectively through multiple formats to individual and company-wide audiences
  • Oversee the monthly billing process and confirm timely and accurate payments
  • Review enrollment data to ensure employees meet eligibility requirements prior to enrollment maintains eligibility, and removes employees and/or dependents when no longer eligible
  • Responsible for employee benefit onboarding and offboarding/retirement processes
  • Support the Risk Manager with workers’ compensation claim and annual audit process
  • Support compensation management in collaboration with the Store Operations and Human Resources team
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Responsible for complying with all related state and federal laws and regulations, and firm policies and procedures applicable to the position
  • Assist with other tasks as needed


Job Requirements

Minimum Qualifications and Education Requirements

  • Bachelors’ degree in Human Resources Management, Business Administration or similar degree program required. Masters in Human Resources Management or related advanced degree preferred.
  • SPHR, SHRM, CBP or CEBS certification(s) preferred.
  • 5 years or more of experience in a similar role with related experience in a Benefits Administration position
  • Experience in fully insured benefit plan design. Self-insured experience is a plus.
  • Experience, knowledge, and training in benefits administration, and related state and federal laws and regulations, and other company policies and procedures, or become proficient in assigned job duties within 6 months of hire


A Successful Trusted Benefits Manager Has

  • Well-developed interpersonal skills to interact with senior management, employees, and vendors on matters of a confidential or sensitive nature and the ability to deal with complex problems involving multiple facets and variables in non-standardized situations
  • Demonstrated ability to foster a culture that supports intra-organizational team relationships
  • Excellent organizational and time management skills to ensure maximum productivity
  • Ability to work on multiple concurrent tasks, with constant interruptions, and have the ability to work with no supervision while performing duties
  • Demonstrated ability to thrive in a highly collaborative work environment
  • Ability to analyze, compare and investigate data, contracts and other information to make informed recommendations for change
  • The ability to work as a team player
  • Strong to advanced PC skills with MS Office, HRIS/Benefits systems including Lawson
  • Advanced Microsoft Excel skills including use of advanced formulas, pivot tables and reporting, charting, conditional formatting and ability to optimize Excel


Physical and Environmental Requirements

  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 25 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
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