Assistant General Manager in Oak Ridge, TN at Books-A-Million, Inc.

Date Posted: 5/22/2023

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Job Snapshot

Employee Type:

Full-Time
Location:

Oak Ridge, TN
Job Type:

BAM Retail
Experience:

Not Specified
Date Posted:

5/22/2023

About Us

Founded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation. Based in Birmingham, Alabama, the company currently operates more than 260 stores in 32 states. In addition to its primary retail component, the corporation includes a book wholesale and distribution subsidiary, American Wholesale Book Company, an e-commerce division operating as BOOKSAMILLION.COM, and an internet development and services company, NetCentral, in Nashville, Tennessee.

Job Description

The Assistant General Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service.

Roles and Responsibilities

Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines

Operates the store as the Manager On-Duty in conjunction with the management team.

Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.

Maintains category merchandising and cleanliness and ensures operational efficiency.

Trains and develops Associates and Leads within category and facilitates cross training for further development.

Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.

Consults with the General Manager on associate performance

Perform other duties as assigned.

Job Requirements

Qualifications and Education Requirements

21 years of age or older
High school diploma or equivalent, some college preferred
Previous experience in a supervisor role
Successful completion of all required background screenings

Preferred Skills

Computer and cash register skills

Physical and Environmental Requirements

Must be able to stand and walk for extended periods of time.

Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

Must be able to lift or team lift objects up to 50 lbs., with or without assistance.

Must be able to communicate using speech, sight, and sound with or without assistive device.

Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.