2nd & Charles: District Manager in Newark, DE at 2nd & Charles

Date Posted: 4/14/2021

Job Snapshot

  • Employee Type:
  • Location:
    Newark, DE
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The 2nd & Charles District Manager is responsible for leading multiple retails stores in achieving standards related to associates, customers to drive sales and provide an excellent in-store experience. This role is also responsible for selecting, motivating and developing General Managers within their district. The District Manager will report to the Director of 2nd & Charles Operations.

Roles and Responsibilities:

  • Provide leadership to the associate's in assigned locations to achieve the Company's goals.
  • Reviews operational reports and records to monitor stores' sales and profitability, manage payroll and other budgets, and ensures adherence to Company policies and procedures.
  • Conducts regular store visits to ensure proper merchandising and marketing of products, compliance with the Company's standards for store safety and presentation, appropriate employment practices, and overall maintenance of stores.
  • Supervises, coaches, develops, and motivates General Managers to achieve or exceed expected results.
  • Recruits and hires qualified managers to meet the district's needs.
  • Provides feedback to store management to ensure stores are properly staffed with qualified associates.
  • Identifies talent among managers and develops a succession plan for the district.
  • Ensures excellent customer service by providing feedback and training to prevent escalation of issues.
  • In partnership with Human Resources, conducts investigations and resolves employee relations issues within the district.
  • Uses knowledge and discretion in hiring decisions and terminations in consultation with the Director of 2nd & Charles Operations and/or Human Resources.
  • Participates in the administration of company policies and developing long range goals and objectives.
  • Helps resolve issues affecting stores' service, efficiency, and productivity.
  • Ensures proper communication channels exist between stores and home office.
  • Performs other duties as assigned.

Job Requirements

Qualifications and Education Requirements:

  • Bachelor's Degree in Business Administration, Management or similar program required. MBA preferred.
  • At least five years of leadership experience in a retail setting. Experience in overseeing multiple retail locations preferred.
  • Valid driver's license.
  • Ability to travel up to 80% of the time.

Preferred Skills:

  • Strong leadership skills
  • Ability to manage and develop a team
  • Excellent verbal and written communication skills
  • Demonstrated problem solving abilities
  • Computer proficiency with MS Office

Physical and Environmental Requirements:

  • Must be able to travel by car, plane, and other modes of transportation, domestically.
  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 25 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop, or crouch while performing daily activities of the job.


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