2nd & Charles: District Manager (D50) in AL, GA, SC at 2nd & Charles

Date Posted: 11/2/2022

Job Snapshot

  • Employee Type:
  • Location:
    AL, GA, SC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Who We Are...
Founded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation. Based in Birmingham, Alabama, the company currently operates more than 260 stores in 32 states and the District of Columbia. In addition to its primary retail component, the corporation includes 2nd & Charles-a buy, sell, and trade new and used goods retailer; American Wholesale Book Company (AWBC)- a book wholesale and distribution subsidiary; Joe Muggs Coffee- a coffee and espresso bar operating mostly in Books-A-Million stores; Yogurt Mountain- a self-serve frozen yogurt retailer and franchisor; Preferred Growth Properties (PGP)- an acquisition, design, development, leasing, and management of retail properties; and last but not least, our e-commerce division operating as BOOKSAMILLION.COM.

Our mission at Books-A-Million is to take care of our associates, customers, and stakeholders. Our standards are to provide a warm, genuine, and friendly experience, making our customers' needs our first priority. We develop and empower our associates to represent our organization passionately and positively through mutual respect; and we create and maintain an energetic environment that fosters loyalty to our brand. Join the BAM FAM and create a great career.

The 2nd & Charles District Manager is responsible for leading multiple retails stores in achieving standards related to associates, customers to drive sales and provide an excellent in-store experience. This role is also responsible for selecting, motivating and developing General Managers within their district. The District Manager will report to the Director of 2nd & Charles Operations. This position will cover District 50 (Alabama, Georgia, & South Carolina)

Roles and Responsibilities:

  • Provide leadership to the associate's in assigned locations to achieve the Company's goals.
  • Reviews operational reports and records to monitor stores' sales and profitability, manage payroll and other budgets, and ensures adherence to Company policies and procedures.
  • Conducts regular store visits to ensure proper merchandising and marketing of products, compliance with the Company's standards for store safety and presentation, appropriate employment practices, and overall maintenance of stores.
  • Supervises, coaches, develops, and motivates General Managers to achieve or exceed expected results.
  • Recruits and hires qualified managers to meet the district's needs.
  • Provides feedback to store management to ensure stores are properly staffed with qualified associates.
  • Identifies talent among managers and develops a succession plan for the district.
  • Ensures excellent customer service by providing feedback and training to prevent escalation of issues.
  • In partnership with Human Resources, conducts investigations and resolves employee relations issues within the district.
  • Uses knowledge and discretion in hiring decisions and terminations in consultation with the Director of 2nd & Charles Operations and/or Human Resources.
  • Participates in the administration of company policies and developing long range goals and objectives.
  • Helps resolve issues affecting stores' service, efficiency, and productivity.
  • Ensures proper communication channels exist between stores and home office.
  • Performs other duties as assigned.


Job Requirements

Qualifications and Education Requirements:

  • Bachelor's Degree in Business Administration, Management or similar program required. MBA preferred.
  • At least five years of leadership experience in a retail setting. Experience in overseeing multiple retail locations preferred.
  • Valid driver's license.
  • Ability to travel up to 80% of the time.

Preferred Skills:

  • Strong leadership skills
  • Ability to manage and develop a team
  • Excellent verbal and written communication skills
  • Demonstrated problem solving abilities
  • Computer proficiency with MS Office

Physical and Environmental Requirements:

  • Must be able to travel by car, plane, and other modes of transportation, domestically.
  • Must be able to sit at a computer or desk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 25 lbs. with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, stoop, or crouch while performing daily activities of the job.


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